Public Agencies in Neuss

Written by Garry and last edited by Garry on

© Amazing Capitals / DeiaGreg

Government agencies and offices in many countries in the EU are available under a single telephone number: 115. That includes the public agencies in Neuss. The system is designed to end frustrating searches to find a particular person in a specific government agency to respond to a query.

The organisation’s specific targets include responding to 75% of calls within 30 seconds and resolving 55% of queries during the initial conversation. If a question cannot be answered immediately, a response will be given e-mail, fax or phone within 24 hours during regular service hours.

The 115 number is in operation Monday through Friday from 8:00 to 18:00. Phone calls are charged at local rates or free for flat rate contracts.

The official website of Neuss offers newcomers specific assistance in six languages on their Integration Portal.

Residence Permit & Visa

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The ease of entering and staying in Germany depends upon the nationality of the person entering. Most EU residents benefit from residency agreements within the European Union, for other non EU nationals, freedom of movement and settlement is not quite so simple.


Registration in Neuss

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Those moving to Neuss will find that in Germany everyone taking up residency needs to register. In general, anyone who plans to remain here for more than three months will need to visit the local authorities, ideally within the first week after arrival. The process in Neuss is thankfully straightforward.


Driver License in Neuss

© Bundesdruckerei Deutschland

When driving in Germany it is necessary to convert a foreign driver's license to a local German version (Führerschein) within the first six months. Neuss belongs to a larger administrative region hence this process needs to be instigated in the offices of the Rhine County of Neuss.




Stadtverwaltung Neuss

Markt 2

41460 Neuss , NRW


Phone: +49 2131 900 1

Fax: +49 2131 902 488

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